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Summary:
Choosing the right technology can make or break your business as it scales. This episode delves into the critical decisions ecommerce leaders face when selecting tech solutions that align with their growth strategies.
Why you should tune in:
- Get insights from two industry experts on the latest tech trends.
- Learn how to evaluate technology options that fit your business needs.
- Discover strategies to future-proof your eCommerce operations.
Our guest, Lauren Muir, was the Head of Ecommerce at Oh Polly as it grew to £130m+ in online sales. She’s seen first hand the challenges in selecting the right tech to enable growth, and has practical advice based on experience of solving these problems.
Understanding how to leverage technology effectively is key to staying competitive and meeting customer demands.
Key discussion points you’ll enjoy:
🔎 Understanding the tech needs of a growing business: explore how technology requirements evolve as an ecommerce business matures and the importance of aligning tech choices with business goals.
👩🏽 Balancing innovation & stability: the challenges of adopting new technologies while maintaining operational stability.
👀 Evaluating tech solutions: criteria for selecting the right technology, including scalability, integration capabilities and cost-effectiveness.
⚙️ Future proofing your tech stack: tips on building a flexible tech infrastructure that can adapt to future challenges.
Watch / listen now
Listen on your favourite player
Chapters:
- [00:30] Introductions & Lauren’s Ecommerce Journey
- [06:30] How Brand Maturity Impacts Tech Decisions
- [09:30] The Pros & Cons of App Stacks
- [19:00] Evaluating Technology Solutions
- [28:00] Considerations forAnalytics and Customer Experience
- [37:00] Balancing Innovation, Performance and Stability
- [46:00] Future-Proofing Tech Stacks
- [56:00] Conclusions
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