James Gurd is the Owner of Digital Juggler, an experienced ecommerce consultant specialising in ecommerce replatforming and digital strategy.
Order Editing cofounder Hamish McKay joins James Gurd to discuss the critical need for order editing in ecommerce, exploring the challenges faced by customer service teams and the impact of order changes on returns and customer experience. Watch /...
James Gurd interviews Jon Cleaver, CTO of Sportsshoes, about the challenges and strategies involved in digital transformation within the company, evolving from a custom-built monolith to a modern composable ecommerce tech stack built on BigCommerce...
In this episode, Technical Consultant Liam Quinn joins James & Paul to discuss the current state of AI in ecommerce, exploring its adoption, opportunities, challenges, and the future of AI agents. Watch / listen now Listen on your favourite...
Stay connected with the leading ecommerce platforms. In this episode, we interview leaders and visionaries from Shopify, BigCommerce, Centra, Commerce Layer, Remarkable Commerce, Scayle and Shopline for a fireside chat on what’s happened in Q3 and...
An interview with Look Fabulous Forever MD, Janis Thomas. The podcast explores the importance of brand, product expertise and building true loyalty to drive growth for a cosmetics brand focused on the over 50s market. Listen / watch now Listen on...
In this episode, James Gurd and Paul Rogers discuss the evolving landscape of technology change in ecommerce, focusing on the shift from tactical solutions to strategic decision-making. Listen / watch now Listen on your favourite player Spotify...
To kick-off 2025, we’re looking at the broader economic picture and the intersection between macro events and ecommerce strategy, assessing the key trends we think will shape the ecommerce industry this year and which ecommerce teams need to...
Every year, Inside Commerce looks back at the key trends that shaped the ecommerce industry over the past 12 months. In this episode, James and Paul discuss the evolving landscape of ecommerce as they reflect on the trends of 2024. Listen / watch...
In this episode, James Gurd & Paul Rogers interview David Magee, Product Director at World of Books, about their recent SaaS migration, exploring the business drivers and challenges of pivoting from a composable tech stack on Commercetools to a...
James and Paul debate whether unified commerce is just a repackaging of what omnichannel was always intended to mean: consolidation of CX, tech & process on standardised platforms to improve data connectivity. Listen / watch now Listen on your...
