James Gurd is the Owner of Digital Juggler, an experienced ecommerce consultant specialising in ecommerce replatforming and digital strategy.
Commerce-UI co-founder and CTO, Michal Klim, explains how they implemented thoughtful maintenance for Pangaia to address legacy technical debt and improve business logic and the quality of the ecommerce storefront. Listen / watch now Listen on your...
James and Paul sit down with Limesharp owner Ed Bull, who recently launched loyalty as a service (LaaS), to discuss strategy and programme management for premium and luxury ecommerce brands. Listen / watch now Listen on your favourite player Spotify...
James Gurd speaks to Klevu co-founders Nilay and Niraj about their new product, Asklo, which integrates AI chatbots into ecommerce product journeys to enhance customer experience. Listen / watch now Listen on your favourite player Spotify Apple...
In this episode of the Inside Commerce podcast, Paul Rogers and Joe Fletcher discuss the critical aspects of ecommerce reporting, focusing on the importance of data measurement, key performance indicators (KPIs), and the challenges posed by new...
An interview with ecommerce integration and back-office expert Luke Hodgson, co-founder at Commerce Thinking. Luke shares his depth of experience auditing and improving technology stacks and integrations. Watch the video Listen on your favourite...
There’s often an expectation that technology change brings cost reduction. We often see promises of big cost savings, or amazing KPI improvements simply by changing tech. The reality is more nuanced. In this episode, we focus on why reducing costs...
🔥 This podcast will interest a broad audience. Paul Rogers and James Gurd discuss how the B2C ecommerce marketplace has become crowded, and where vendors need to focus to get attention, and why. Watch the video Listen on your favourite player...
An interview with Smythson’s Digital Director Seb Villien, discussing the role of customer service as a revenue and loyalty generating team in a heritage British brand. Watch the video Listen on your favourite player Spotify Apple Podcasts...
An interview with Luca Faloni’s Head of Growth, Philipp Mensch, about their international growth strategy and platform pivot from Shopify to Centra. Watch the video Listen on your favourite player Spotify Apple Podcasts Amazon Music Google...
Paul Rogers speaks with Anton Johansson, founder of Grebban, about the evolving landscape of ecommerce design and branding. Watch the video Listen on your favourite player Spotify Apple Podcasts Amazon Music Google Podcasts Overcast In this episide...
